VIP Warranty

The Jackson Audio VIP Warranty!

We will repair or replace your Jackson Audio product in the event it becomes damaged or defective—at no charge to you. If your product is beyond repair, we will replace it with a product in perfect working order of equal or better physical condition.

It doesn't matter how it happened, whose fault it was or where you purchased it. If you ever have a problem, no matter the cause, we promise to take care of you. 


The Jackson Audio VIP Warranty does not cover loss, theft, deliberate damage or cosmetic damage that does not hinder the performance of the product.


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International Warranty Repairs

The Jackson Audio VIP Warranty covers your purchase worldwide through the distributor or dealer in the country where you purchased your product.
Distributors and dealers in countries other than where you made your purchase may apply service charges due to different rules and regulations in that country. We recommend you make your purchases from your local distributor or dealer to ensure you get the best service should there ever be a need.


Products shipped from the USA out of the country the consumer is responsible for shipping.


Products shipped from the USA out of the country are considered Gray Market Products and are not covered by this warranty.  We highly recommend purchasing from the dealer/distributor that is closest to you. 


If you purchased a second hand unit please contact us and we will work with you to get you back up and running.